Centers Plan for Healthy Living, LLC complies Federal civil rights laws. Centers Plan for Healthy Living, LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Centers Plan for Healthy Living, LLC provides:

• Free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
•  Free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, call Centers Plan for Healthy Living, LLC at 1-844-274-5227. For TTY/TDD services, call 1-800-421-1220 or 711.

If you believe that Centers Plan for Healthy Living, LLC has not given you these services or treated you differently because of race, color, national origin, age, disability, or sex, you can file a grievance with Centers Plan for Healthy Living, LLC:

• By Mail:

  Centers Plan for Healthy Living, LLC

  Attn: G&A Department

  75 Vanderbilt Avenue

  Staten Island, NY 10304

• By Phone: 1-844-274-5227 (TTY users call 1-800-421-1220)
• By Fax: 1-347-505-7089
• By Email: GandA@centersplan.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by:

• Web: Office of Civil Rights Complaint Portal at

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

• Mail:

  Department of Health and Human Services

  200 Independence Avenue, SW

  Room 509F, HHH Building

  Washington, D.C. 20201

  Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

• Phone: 1-800-368-1019 (TTY/TDD 1-800-537-7697)