Last modified: May 6, 2025
Managed Long Term Care (MLTC) helps people who are chronically ill or have disabilities and who need health and long-term care services, such as home care or adult day care, stay in their homes and communities as long as possible. The MLTC plan arranges and pays for a large selection of health and social services, and provides choice and flexibility in obtaining needed services from one place.
Managed Long-Term Care Plans (MLTCP) provide long-term care services (like home health and nursing home care) and ancillary and ambulatory services (including dentistry, and medical equipment), and receives payment from Medicaid. Members get services from their primary care physicians and inpatient hospital services using their Medicaid and/or Medicare cards.
Thank you for being a member of Centers Plan for Healthy Living. As a member, we want to provide you with the quality service that you deserve and are specific to your individual needs. We recognize that the more information we provide, the better informed you, and your family and your physicians will be to make the right decisions regarding your healthcare.
It is our pleasure to serve you.
Eligibility Requirements:
Plan Highlights:
For a complete description of our benefits, see the Evidence of Coverage on our materials page.
Centers Plan for Healthy Living Utilization Management Service Authorizations is based on the premise that quality medical care is the single-most-important element in delivering health care services. It is a coordinated and comprehensive program designed to monitor access to health care services to members. Utilization Management decisions made by CPHL are based solely on the necessity and appropriateness of care and service.
By phone (toll free): 1-855-270-1600
Seven days a week, 8AM-8PM
TTY/TDD users (toll free): 1-800-421-1220
By email: memberservices@centersplan.com
By mail:
Centers Plan for Health Living
c/o MLTC
75 Vanderbilt Ave
Staten Island, NY 10304
Online: www.centersplan.com/mltc
If you have an urgent concern,you can contact us 24 hours a day,7 days a week at 1-855-270-1600
For more information about Managed Long-Term Care Plans, please click here .
Last modified: May 6, 2025
Centers Plan affiliated facilities and companies are independently owned and operated. Centers Plan provides administrative and business support to its affiliated health care providers. Centers Plan is neither the owner nor operator of any health care provider or managed care plan.