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Home Plans Centers Plan for Medicaid Advantage Plus (HMO D-SNP)

Centers Plan for Medicaid Advantage Plus (HMO D-SNP)

Welcome to Centers Plan for Medicaid Advantage Plus (HMO D-SNP)!

Centers Plan for Medicaid Advantage Plus brings your Medicare benefits, Medicaid benefits, and long-term care services together under one plan. This plan was designed for people with Medicare and full Medicaid who are age 18 or older, and need, or are expected to need, more than 120 days of community-based long-term care services. Centers Plan for Medicaid Advantage Plus allows you to remain in your home and community, receiving the services you need to maintain your health and safety. 

As a member, you will be assigned a Nurse Care Manager who is a licensed professional who will work with you to help you:

    • Manage your medical and long-term care needs;
    • Work with your primary care physician to obtain needed services:
    • Identify your goals;
    • Create a plan of care to achieve those goals; and
    • Help coordinate all your health services.

Centers Plan recognizes that the more information we provide, the better informed you, your family and your physicians will be to make the right decisions regarding your healthcare. This member section is designed to provide you with easy to use, searchable information that others have found helpful, as they plan for years of healthy living!

This information is available for free in other languages. Please call Member Services at 1-833-274-5627, TTY users please call 711, from 8:00 AM to 8:00 PM seven days a week.

Esta información puede estar disponible en diferentes idiomas o formatos. Favor de llamar al 1-833-274-5627 (TTY 711) de 8:00 a.m. a 8:00 p.m., 7 días a la semana. Si necesita obtener información en otro formato o idioma, comuníquese con el Servicio de Atención al Cliente al número mencionado anteriormente.

Medicare Disclaimers

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MAPD Frequently Asked Questions

MAPD Eligibility Requirements / Plan Highlights 2025

Eligibility Requirements/ Plan Highlights 2025

Eligibility Requirements:

  • You have both Medicare Part A and Medicare Part B
  • You live in our geographic service area
  • You are a United States citizen or are lawfully present in the United States.

Plan Highlights:

  • $0 Monthly Premiums
  • $0 Deductible
  • $50 every month OTC Benefit Card. OTC cannot be carried over from month to month.
  • Preventative Care
  • Vision and Hearing Services 
  • Preventative and Comprehensive Dental Coverage
  • Transportation
  • Prescription Drug Coverage

For a complete description of our benefits, see the Evidence of Coverage on our materials page.

MAPD Frequently Asked Questions

MAPD Frequently Asked Questions

MAPD Frequently Asked Questions

MAPD Frequently Asked Questions

MAP Frequently Asked Questions

MAP Eligibility Requirements / Plan Highlights 2025

MAP Materials 2025

MAP Important Member Forms

MAP Grievances & Appeals

Prescription Drugs Search Tools

Medication Therapy Management (MTM)

Prescription Drugs Benefits Overview

MAP Find A Provider

MAP Service Authorizations

MAP Service Areas

MAP Care Management Services

Over-the-Counter (OTC) Information

Rights and Responsibilities Upon Disenrollment

MAP Contact Us

MAPD Frequently Asked Questions

MAPD Eligibility Requirements / Plan Highlights 2025

Prescription Drugs Search Tools

Drug Pricing quotes do not take into account Low Income Subsidy level. If you qualify for Low Income Subsidy, your actual prescription drug copay may be less.

Register for the Member Portal to have access to personalized drug pricing, savings suggestions & calculator, pharmacy network search, drug side effects information, pill identifier, drug-drug interactions check, your prior authorizations and drug claims history, Medicare prescription payment plan portal, tax reports and more

For any pharmacy-related and medication-related benefit questions or to request a prior authorization or a coverage determination, call toll-free 1-888-807-5717 (TTY users call 711) 24 hours a day, 7 days a week or email: customerservice@medimpact.com

Medication Therapy Management (MTM)

If you have complex health needs, you may be able to participate in a Medication Therapy Management (MTM) program. MTM is a service offered by Centers Plan for Healthy Living at no additional cost to you! This program helps you and your doctor make sure that your medications are working well. It also helps us identify and reduce possible medication problems. To find out more please click here.

For any pharmacy-related and medication-related benefit questions or to request a prior authorization or a coverage determination, call toll-free 1-888-807-5717 (TTY users call 711) 24 hours a day, 7 days a week or email: customerservice@medimpact.com

Prescription Drugs Benefits Overview

For any pharmacy-related and medication-related benefit questions or to request a prior authorization or a coverage determination, call toll-free 1-888-807-5717 (TTY users call 711) 24 hours a day, 7 days a week or email: customerservice@medimpact.com

MAP Service Areas

Centers Plan for Medicaid Advantage Plus (HMO D-SNP) serves the following 7 counties in New York State:

  • Bronx
  • Erie*
  • Kings (Brooklyn)
  • Nassau
  • New York (Manhattan)
  • Niagara*
  • Queens
  • Richmond (Staten Island)
  • Rockland 
  • Suffolk*
  • Westchester*
* Coming Soon

Rights and Responsibilities Upon Disenrollment

For information on your and Centers Plans’ rights and responsibilities upon your disenrollment from our plan, please see Chapter 9 of the Evidence of Coverage (EOC).

MAP Contact Us

By phone (toll free): 1-833-274-5627
Seven days a week, 8AM-8PM
TTY/TDD users (toll free): 711
By email: memberservices@centersplan.com
By mail:
Centers Plan for Health Living
 c/o MAP 
75 Vanderbilt Ave
Staten Island, NY 10304
Online: www.centersplan.com/map

If you have an urgent concern,you can contact us 24 hours a day,7 days a week at 1-833-274-5627

Last modified: Mar 12, 2025